Wholesale Terms and Conditions

How to Order:

If you are interested in becoming a retailer of Blue Paw Co.,  please fill out our Wholesale Account Application Form. Customers must have an established retail store or website with a valid tax ID or business number/license. We will review your information and contact you shortly after receiving your application. If approved, we will notify you via email. *Submitting an application does not mean automatic approval/enrollment to our wholesale program. 

Upon approval of your account, please email us with a list of SKUs (or product names) and quantities you would like to order. Upon receiving your order, we will send you a digital invoice for the total charges with the best shipping option.

Important Note: We do not allow for sellers who use any third-party platforms (such as Amazon, eBay, Etsy, etc.) to list our Blue Paw Co. products. We also do not allow any of our wholesale accounts to sell Blue Paw Co. products to another retailer. If you only have a brick and mortar location, we require pictures of the storefront and inside of the store prior to approval.

 

Orders:

A minimum order of $300 USD ($400 CAD) is required on your first order. Subsequent orders have no order minimum. Orders for all accounts must be paid for before items are shipped out. We will contact you with your order total and a digital invoice.

 

Wholesale Pricing:

All of our wholesale pricing is listed in US dollars (a Canadian Catalog in CAD is also available if requested) and do not include the cost of shipping. Prices are subject to change without notice.  We are not responsible for any import customs or duties fees.

Stock:

At the moment, all of our items have the possibility of selling out. We do not plan on re-stocking any of our collections once they are out of stock. If a collection is out of stock and a larger quantity was wanting to be placed, this may be open for review and would be determined on a case-by-case basis by emailing us at hello@bluepawco.com.

 

Method of Payment:

Orders must be paid for in full in U.S. currency (or Canadian currency) prior to shipment. At this time, we do not offer payment terms (Net 30, 60, 90, etc).

For orders in USD, we accept Visa, Mastercard, American Express, Paypal, or Bank Wire Transfer. Orders over $3,000 USD must be made via wire transfer, and all fees to receive the transfer on our end will be added into the invoice. We do not accept company checks at this time.

For orders in CAD, we accept Paypal, E-Transfer, or Bank Wire Transfer. Orders over $3,000 CAD must be made via wire transfer, and all fees to receive the transfer on our end will be added into the invoice. We do not accept company checks at this time.

Canada Orders: PST & GST will be payable on goods sold within British Columbia. GST/HST may be payable on goods sold to the rest of Canada, dependent on the destination province/territory.


Delivery & Shipping:

Though your shipment will likely go out sooner, please allow up to 2 weeks for your order to ship. All orders currently ship from our office in Vancouver, BC, Canada. Shipping/handling charges will be calculated and added to your order total when the order is ready to ship. We reserve the right to use our discretion as to the carrier to be used on any shipment. Your preferred carrier may be used if you agree to assume any additional transportation charges.

Blue Paw Co. accepts no liability for any loss resulting from the customer’s failure to comply with our carrier’s delivery. If the carrier has to return the shipment to us, then the customer will be liable for all shipping charges and credited for all merchandise returned in sellable condition.

 

Cancellations: 

Due to our size and efficient fulfillment, we move pretty quickly, so we cannot guarantee that your order can be canceled or altered after it has been placed. You may contact us as soon as possible to see if your order has already started to be processed. In the event that it has not, we will be more than happy to make changes to it within 24 hours.

 

Returns:

All wholesale orders come with a 5-day money back guarantee. Items must be in original, brand-new condition. Simply return the merchandise with the original invoice and a note stating your reason for return and we’ll gladly refund your purchase price. Shipping & handling charges are not refundable, and a 15% re-stocking fee will be deducted from the refund. Any return requests past 5 business days are not eligible for a return. We currently do not accept exchanges.

 

Lost, Incorrect or Damaged Goods: 

Please inspect all shipments immediately upon arrival. If your merchandise is damaged or incorrect upon arrival, save all contents and packing materials and contact us within 5 business days after its arrival at hello@bluepawco.com. Any requests past 10 business days will unfortunately not be eligible for replacement.

Shipments that have been determined to be lost, after thoroughly researching the package through delivery confirmation tracking, will be replaced. 

For both circumstances, a monetary refund will not be given unless we do not have the stock available for the replacement.

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By completing an order and receiving an invoice from Blue Paw Co., you hereby state that you have read, understand, and comply fully with the listed terms & conditions by Crystal Communications Inc. DBA Blue Paw Co. You agree to comply fully with Crystal Communications Inc. DBA Blue Paw Co. terms & conditions for the entire duration that you carry & sell Blue Paw Co. products. Blue Paw Co. reserves the right to change and edit these terms and conditions at any time without notice.

Blue Paw Co. reserves the right to discount products on our online e-commerce store at our discretion.

All images and text on www.bluepawco.com is owned by Crystal Communications Inc. DBA Blue Paw Co. and is subject to copyright. If you would like to use our images for promotional purposes, please request permission for use from us.